Medina Auto Repair

All in all a good place that is a bit high on the price but you can always trust their work. I only have two complaints since I started using norgren's in November 2015. 1st is that the prices are higher than your standard local automotive repair shop. I would say their prices lean towards the price that you would pay at a dealership versus a local mechanic. I've asked about this and has been explained that they use the highest quality parts (within reason) and don't cut any corners. They feel this will pushing the live of the car and is worth it. Personally I feel there is a middle ground to the parts and price but I still do take my truck there as Norgren's is my main mechanic because I do trust them. The other issue is the owner Jeremy used to be available much more and was even the main person who answered the phone. I like that in a service shop that the owner is working answering the phones and is directly involved. I feel as time went on and the business has grown I've seen less of him and you are now dealing with a service manager who talks to a service tech who works in the car so things aren't as personal anymore.

Timely and trustworthy!

Clear communication of what was diagnosed as wrong with our vehicle. Detailed quote given before work completed. Always friendly & professional.

Nordgren is the best in the business in terms of experience, knowledge, and integrity.

I brought my car here based upon rave recommendations from several co-workers and I was so pleased with the great service I received. AJ was very friendly and explained everything in an easy to understand manner. I've always dreaded getting my car serviced in the past at other dealers and this was the first time I actually felt good about the experience. I plan to use Nordgren from now on and will highly recommend them to others. The added bonus was that the prices were quite a bit less expensive than other quotes I had received.

My vehicle died in the freeway at noon, had it towed & fixed all ready to go 2:30 pm the next day (new alternator & battery). Have never had such quick repair!

AJ was great to work with and got the car in and done as promised. They even found an issue with a part that they had repaired two years ago, and will be taking care of that for me at no charge as it's within the warranty period offered by Nordgren Automotive. Great work as always, thanks Jeremy and AJ!

Fast and Friendly

Timeliness of scheduling and the professionalism of employees.

As a woman, I have always dreaded auto service of any kind. Nordgren Auto has changed that for me! The staff is always patient and courteous. Either on the phone or in person, I always feel appreciated and informed. Today, the service manager ( I cannot remember his name) spent alot of time with me and I didnt spend a cent. Their prices are better than any out there. I highly recommend Nordgren Auto.