5

First time at this shop. And my breaks were so bad! I knew they’d be a lot of money but chris was able to make it affordable and safe for me and my family of little ones! No BS I told him how much money I had and he told me what NEEDED to be done. Fast and reliable and definitely will be going here again!

5

Excellent communication. I was informed of all recommended services and costs

5

Had an oil change and inspection done in less than 1/2 hour. Always a great experience. They are efficient and the service managers always keep me informed. Love the discounted coupons too!

5

I’ve been going to Norgren for several years. I’ve received nothing but exceptional service, a clear list of what needs to be done vs should be done eventually, and the freedom to choose my services at a fair price. Oh, and from the first time I went in there, Jeremy has remembered my name every single time. I recommend Norgren to everyone I know.

5

5

5

A solid local shop that is a good option over going to the dealership. Been a customer for a few years, they have worked on several of my cars and do a good job and are fair with their pricing. Definitely worth giving them a shot next time you need a good mechanic.

5

Chris was very knowledgable and explained me that transmission fluid exchange needs to happen every 5000 miles. He also informed me about tread wear on my tires as well as brake pad issues that were potentially going to happen in future. I would definitely recommend Nordgren Automotive team for car repair/service work in Medina, MN area.

5

Very helpful! Great explanations. They don’t oversell—tell you what you need now and what you will likely need in the future.

5

Nordgren provides excellent customer communication while delivering superior and reliable service to my vehicle every time. Highly recommend them for mechanical work!!! Friendly, trustworthy shop!