Medina Auto Repair

I am sensitive to customer service and this place gets it. They answered their phone quickly and kept their promises.

A nail was discovered while going in for oil change. Fixed for free! Nice service 👍

Excellent service and very competitive prices. I wish I knew about this place years ago! Will definitely be a repeat customer.

Fast, efficient and friendly service

Great service! In one day, they provided a loaner car and out the next day. Everything in working order. Also they, the manager was super friendly and accommodating to my needs.

Nordgren Automotive is outstanding, they provide top notch service and only recommend work which needs to be done. Jeremy & Bryan are true professionals, honest and a pleasure to work with, I would highly recommend them for all auto repairs!

I went in this morning after I dropped my kid off at school. I didn’t have an appointment. My car’s AC was on the fritz before a weekend of record setting high temperatures. Normally, I could have managed, but my house AC is broken too and will be replaced on Monday. And, as Murphy’s Law would have it, my clothes dryer broke yesterday too. I was stressed out to say the least. I was ready to sell a kidney if needed just so I could get some relief from the heat. I pleaded my case to Jeremy, and mercifully, he said he’d try to work me in. He cautioned that it might be all day. Beggars can’t be choosers, right? So I walked next door and had a relaxed breakfast to kill some time. After breakfast, I walked back over to Nordgren to wait. Imagine my surprise when a little before 10 am Jeremy told me my car was ready! Classic example of under promise and over deliver. I can’t say enough about this place. I am a customer for life. Nordgren seized an opportunity to go above and beyond, and in doing so, helped relieve some of my stress. Thank you, thank you, thank you.